How can we help?

Service, supplies and support for Copyfree customers. For anything urgent, call 888.405.9888, Mon–Fri, 8:30am–5:30pm PT.

Remote screen sharing

When a technician needs to see your screen, they’ll connect with ConnectWise ScreenConnect.

  1. Call us at 888.405.9888, or stay on the line with your technician.
  2. Enter the code your technician gives you and select Join. If they ask you to, select Start instead.
  3. Open the small app that downloads, and your technician can see your screen.

Drivers

Visit Canon’s website for the most up-to-date driver downloads.

Choose your model below.

Multifunction printers
Desktop printers
Scanners
Wide format
Light production
Specialty printers

Don’t see your model? Search all Canon drivers and software (opens in a new tab) ↗

How-to guides

Step-by-step help with everyday tasks, from clearing a paper jam to scanning to email.

Place a service call

Tell us which device needs attention and what’s happening. A certified technician will follow up.

Fields marked * are required.

On the sticker on the front or back of the device, or on the Copyfree label.
Building, floor or department.
Is the device down?
Include any error code on the screen.

Enter meter readings

Send your current meter readings for billing. You’ll find them in the device’s counter or billing screen.

Fields marked * are required.

Device 1
On the sticker on the front or back of the device, or on the Copyfree label.

Order supplies

Order toner and other supplies for your Canon devices. Managed Print customers receive toner automatically.

Fields marked * are required.

Device 1
On the sticker on the front or back of the device, or on the Copyfree label.
What do you need?