Guide
Replace a toner cartridge
When toner runs out, the control panel tells you which cartridge to replace and usually shows an animation of each step. Follow the screen; these steps give you the general idea.
Steps
- Wait for the message that says which toner color to replace.
- Open the toner cover shown on the screen.
- Pull out the empty cartridge. On some models you turn or unlock it first; the animation shows how.
- Take the new cartridge out of its packaging. Shake it gently if the packaging or screen says to, and remove any tape or seal as shown.
- Slide the new cartridge in until it stops, then close the cover.
Tips
- Don’t touch the cartridge opening, and keep it away from your clothes. Toner stains.
- Use genuine Canon toner for the best print quality and reliability.
- Keep a spare cartridge on hand. On Managed Print, we ship toner automatically.
- Need toner? Order supplies.
Still need help?
Call 888.405.9888, Mon–Fri, 8:30am–5:30pm PT, or place a service call. See all guides.